Topic 3 Phases in the Decision Making Process

People usually go through several general steps before and within the decision-making process:

1.Awareness. Feeling of growing discomfort and need to change / make a decision. This feeling can be the result of both internal and external pressure.

2.Assessment/Judgment. Self-assessment and assessment of the situation that needs to be changed. The client must be aware of and to be able to define the problem before trying to solve it. Clients are often tempted to approach the decision-making process by overcoming peripheral problems instead of the real problem.

3.Research/Information gathering. Gather accurate, detailed and relevant information about certain issues that need to be changed, or about yourself. In addition, a list of auxiliary elements must be drawn up. The information needed for the major decisions can also include: training, achievements, experience, interests, job facts, etc.

4.Choosing the best solution. This must be done in a flexible way, as it is possible that the decision that can meet the needs of the client may be inappropriate after some time, due to the high dynamics of life.

5.Execution. A decision cannot be successful without an action plan. It includes the steps the client will take, the associated deadlines / durations, and the resources available for each step. A good plan should minimize surprises and anticipate difficulties – although there is no plan that can cover all unforeseen situations.

6.Ongoing assessment. It allows the client to make adjustments and check whether the desired result has been achieved. We must be ready to reconsider the situation, re-adapt and remain flexible. This is an important step as many people don’t realize when and how they have achieved a goal; thus, they don’t believe they are capable to set and achieve their goals.

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